QR code scams are becoming ever more prevalent, especially with the amount of QR codes generated per year. Recent data from 2024 shows that QR code scams, often called “quishing” (QR code phishing), now account for approximately 14% of all phishing attacks, making them a significant security concern for individuals and businesses alike.
However, with a little bit of knowledge, you can avoid being a victim of these scams easily. Thankfully, My QR Code is here to help! In this comprehensive article, we’re going to explain how QR code scams work, and how to protect yourself when scanning. Let’s get started.
What are QR Code Scams?
QR code scams work similarly to email phishing scams. If you scan a malicious QR code, you’re transported to pages that ask you to provide your personal data. This can include your name and address, bank details, social security numbers, etc., which scammers can then use to steal identities or money directly.
How do QR code scams work?
QR code scams work by exploiting the inherent trust people have developed in these familiar digital tools. Unlike traditional web links where users can preview the URL before clicking, QR codes obscure their destination until scanned. This opacity creates an opportunity for cybercriminals to redirect unsuspecting users to malicious websites, download harmful software, or steal sensitive information.
Unfortunately, harmful QR codes aren’t always easy to spot. That’s because there are many different types of QR code scams that look to target different users. Let’s examine some of the most common.
Common Types of QR Code Scams
Fraudulent Payment QR Codes
One of the most prevalent QR code scams involves payment systems. Scammers replace legitimate payment QR codes with their own, redirecting funds to their accounts instead of the intended business. This type of fraud has become particularly common in parking meters, vending machines, and at small retail establishments where customers expect to find QR code payment options.
Fake Wi-Fi Access QR Codes
Public spaces like cafes, museums, etc., often provide Wi-Fi access through QR codes, making it convenient for visitors to connect. Scammers exploit this by placing fraudulent QR codes that connect users to malicious networks. Once connected, they can intercept sensitive data transmitted over the network, including login credentials and personal information.
Malicious App Download QR Codes
Another sophisticated scam involves QR codes that prompt users to download mobile applications. While appearing to lead to legitimate app stores, these codes often direct users to download malware-infected applications from third-party sources. These fake apps can then steal personal data or take control of the user’s device.
Email Compromise QR Codes
Business email compromise scams have evolved to include QR codes. Scammers send emails that appear to be from legitimate sources, including QR codes that supposedly lead to important documents or password reset pages. Instead, these codes direct victims to phishing sites designed to steal login credentials.
Real-World Impact of QR code scams
QR codes are used in about 14% of all phishing attacks, usually directed at C-suite employees (CEOs, CFOs, etc.), and upper-management who are targeted much more frequently than other employees.
Additionally, while many may think that phishing scams using QR codes target large businesses, this isn’t the case. Smaller businesses are much more likely to be the victim to QR code phishing scams, because they don’t have the security defenses or training that larger firms have, making them easier targets.
As you’d imagine, falling victim to a QR code scam can incur massive costs for a company, and even individuals, too. Data breaches for instance can cost companies a whopping $4.45 million on average, and that’s not even factoring in the costs of email compromises, or ransomware. If you’re not vigilant, QR code scams can incur a huge professional and personal cost. So, you’ll need to understand how to spot suspicious QR codes.
How to Spot a Suspicious QR Code?
Being able to identify potentially malicious QR codes is crucial for protecting yourself. Here are key warning signs to watch for:
- Physical tampering evidence around the QR code, such as stickers placed over original codes or signs of the surface being manipulated. Legitimate businesses typically integrate QR codes directly into their materials rather than applying them as afterthoughts.
- Unsolicited QR codes in emails, especially those creating a sense of urgency or requesting immediate action. Legitimate organizations rarely send unexpected QR codes requiring immediate response.
- Codes in unusual or unexpected locations. While QR codes are common in many places, their presence in certain locations should raise suspicion. For example, a payment QR code taped to a parking meter might warrant extra scrutiny.
Unfortunately, this list isn’t exhaustive, as scammers will try to use new methods in order to fool the unsuspecting public. In the next section, however, we’ll give you some ways to protect yourself before, during, and after scanning.
How to Protect Yourself from QR Code Scams
Before Scanning
Always inspect the physical appearance of QR codes in public spaces. Look for signs of tampering or overlay stickers. When dealing with payments, verify that the QR code is legitimately part of the payment system and not an addition.
During Scanning
Most modern smartphones display the URL before automatically opening it. Take advantage of this security feature by carefully reviewing the destination address. Look for slight misspellings or variations of legitimate websites, which are common tactics used by scammers.
After Scanning
If a QR code leads to a website requesting personal information or financial details, verify the site’s legitimacy independently. Check for secure connection indicators (https://) and legitimate domain names. Never enter sensitive information on a site you accessed through an unexpected QR code.
Best Practices for Businesses to Avoid QR Code Frauds
Organizations using QR codes in their operations should implement several security measures to protect themselves and their customers:
- Regularly inspect physical QR codes to ensure they haven’t been tampered with or replaced. This is particularly important for businesses using QR codes for payments or menu access.
- Implement visual security features around legitimate QR codes, such as branded frames or distinctive design elements that make tampering more noticeable.
- Train employees to recognize signs of QR code tampering and establish procedures for regular verification of codes in public areas.
Training and education around QR code scams is the best defense against them. That goes for both employees and customers, as it’s in your best interests to protect your customers. If they fall for a phishing scam because your security protocols weren’t up to scratch, don’t expect those customers to place much faith in your business.
The Future of QR Code Security
As QR code use continues to grow, security measures are evolving to combat scams. New technologies are emerging that allow for authenticated QR codes, making them harder to replicate or tamper with.
Additionally, mobile device manufacturers are implementing enhanced security features in their QR code scanning capabilities, providing better protection against malicious codes.
Safe QR Code Generation and Management
For businesses and individuals needing to generate and manage QR codes safely, using a reputable QR code generator is crucial. My QR Code provides a secure platform for creating and managing QR codes, offering features that help prevent misuse and tampering. Their dynamic QR codes come with built-in analytics that can help detect unusual scanning patterns that might indicate fraudulent activity.
Taking Action If You’re Scammed
If you fall victim to a QR code scam, take immediate action:
- Disconnect from any suspicious networks and close any websites opened through the QR code. If you downloaded any applications, delete them immediately.
- Change passwords for any accounts that may have been compromised, especially if you entered login credentials after scanning a suspicious QR code.
- Report the incident to relevant authorities and your financial institutions if payment information was involved. Many countries now have cybercrime units specifically dealing with QR code fraud.
More and more people fall victim to scams every year, and it’s important to note that everyone is susceptible to scams, regardless of age, ethnicity, or even intelligence. But as long as you take the relevant steps even if you have fallen for a scam, you still have a chance to protect yourself!
Generate Secure QR Codes with My QR Code
While QR code scams pose serious risks, they shouldn’t deter you from utilizing this powerful technology. The key is working with trusted, reputable providers who prioritize security and transparency. My QR Code offers a comprehensive platform for generating and managing secure QR codes for any purpose, from marketing campaigns to business operations.
With My QR Code’s dynamic QR code generator, you can create professional, secure QR codes in minutes. The platform provides full control over your codes, allowing you to monitor scanning activity and detect any suspicious patterns. You can customize the appearance of your QR codes with branded colors, logos, and patterns while maintaining their security and functionality.
Ready to create secure, professional QR codes? Visit My QR Code’s generator today and join the thousands of businesses and individuals who trust us with their QR code needs.
Image Credit: Inspired eLearning